Service descriptions
- Vehicle usage fee – Fee for using the vehicle (not including related services)
- Motor insurance (TPL) – Mandatory motor insurance (TPL) for the whole rental period
- Casco insurance or vehicle restoration by Mobire – Vehicle restoration according to “Mobire PLE restoration procedure”
- Handling of vehicle damage claims – Mobire handles insurance cases on behalf of clients (except representing the client on spot or in the court)
- 24/7 client support – 24/7 client assistance is guaranteed in case of questions and issues with the vehicle
- Mobire discounts and consolidated invoice – Clients are entitled to discounts at Mobire’s partners, with the possibility to pay for purchases with the monthly rental invoice
- Replacement vehicle – The client will be provided with a replacement vehicle if their vehicle is undriveable for more than 24 hours (e.g., due to repairs, insurance claims, etc.). The replacement vehicle will be made available no later than the next business day. The replacement car will be issued in Tallinn, Tartu and Pärnu.
- Fuel card – The client receives a fuel card with a Mobire discount, and the cost of the purchases will be added to the rental invoice
- Vehicle wash card – The client receives a vehicle wash card with a Mobire discount, and the cost of the purchases will be added to the rental invoice
- Yearly car tax
- Warranty – Mobire provides extended vehicle warranty in case the manufacturer warranty is expired
- Roadworthiness test – We notify client when the state roadworthiness test is about to expire and cover the inspection costs
- Vehicle regular maintenance – Regular vehicle maintenance according to the manufacturers maintenance schedule, excluding normal wear and tear like brakes, washer blades, etc.
- Parts affected by standard wear and tear – Components affected by standard wear and tear from regular vehicle use. For example light bulbs, brake pads and discs, axle parts
- Winter- and summer tires for the rental period – Mobire provides summer- and winter tires for the entire rental period, according to standard use
- Tire change and storage – Mobire arranges tire storage and changes twice a year. The client can choose a convenient location and time at a Mobire partner facility
- 0€ deductible – In the event of damage to the vehicle, client does not have to pay deductible, except in the event of theft or robbery
- One set of winter tires -Mobire provides one set of winter tires.
studded/non-studded, middle class (Nexen, Hankook) / premium (Continental, Goodyear) - Door-to-door service for rental vehicle – Mobire’s representative will pick up and return the rental vehicle on behalf of the client for essential tasks, such as maintenance, tire changes, or repairs related to an damage claim. This service is provided in the capital cities of the service area
- GPS tracking and access to online tools – GPS tracking of the vehicle and a detailed ride overview is available. We offer access to a client portal where you can generate a driving logbook
- Yearly vehicle tax in Estonia – Mobire pays Estonian annual vehicle tax
- Vehicle registration tax in Estonia – Mobire pays Estonian vehicle registration tax
- Extended warranty – Mobire provides extended vehicle warranty in case the manufacturer warranty is expired. Terms and conditions of extended warranty
Service descriptions are valid from 04.11.2024